We use the collected information for:

• Healthcare Services: Booking appointments, facilitating consultations, and managing medical records.
• Communication: Sending appointment reminders, prescription notifications, and service updates.
• Payment Processing: Processing payments securely through Razorpay for consultation fees and prescriptions.
• Service Improvement: Analyzing usage patterns to enhance user experience and platform functionality.
• Legal Compliance: Meeting regulatory requirements and protecting our legal rights.
• Security: Preventing fraud, unauthorized access, and ensuring platform security.

We implement industry-standard security measures to protect your data:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS.
• Secure Storage: Personal and medical data is stored in encrypted databases with restricted access.
• Authentication: Multi-factor authentication and secure password requirements for all accounts.
• Access Control: Strict role-based access controls ensuring only authorized personnel can access sensitive data.
• Regular Audits: Periodic security audits and vulnerability assessments.

We may share your information with:

• Healthcare Providers: Doctors and medical staff involved in your care.
• Payment Processors: Razorpay for secure payment processing (only necessary transaction data).
• Service Providers: Third-party services that help us operate the platform (e.g., cloud hosting, email services).
• Legal Requirements: When required by law, court order, or government regulations.
• Business Transfers: In case of merger, acquisition, or sale of assets.

We never sell your personal or medical information to third parties for marketing purposes.

You have the right to:

• Access: Request a copy of your personal data we hold.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Portability: Request transfer of your data to another service provider.
• Revoke Consent: Withdraw consent for data processing at any time (may limit service access).
• Revoke Google Access: You can revoke DipCare's access to your Google account at any time by visiting Google Account Permissions.

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for authentication and security.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Help us understand how users interact with our platform.

You can control cookies through your browser settings, but disabling some cookies may affect platform functionality.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.